We are seeking for a candidate to join as service Coordinator in Village Rohad, Sampla Haryana.

Responsibilities:

• Coordinate and schedule service appointments, ensuring timely and efficient service delivery.
• Assess client needs and requests to determine appropriate services.
• Manage and prioritize service requests, assigning tasks to technicians or service providers.
• Track the progress of service requests and keep clients updated on the status.
• Maintain accurate records of service requests, work orders, and client interactions.
• Identify and address any service issues or concerns raised by clients.
• Monitor service quality and identify areas for improvement.
• Collaborate with other departments to ensure seamless service delivery.

Qualifications:

• Graduate
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
• Proficient in using customer relationship management (CRM) software and other relevant tools.
• A meticulous attention to detail and a commitment to accuracy.
• Ability to problem-solve and find solutions to service-related issues.
• The ability to work independently and as part of a team.