We are seeking for a candidate to join as service Coordinator in Village Rohad, Sampla Haryana.
Responsibilities:
- Coordinate and schedule service appointments, ensuring timely and efficient service delivery.
- Assess client needs and requests to determine appropriate services.
- Manage and prioritize service requests, assigning tasks to technicians or service providers.
- Track the progress of service requests and keep clients updated on the status.
- Maintain accurate records of service requests, work orders, and client interactions.
- Identify and address any service issues or concerns raised by clients.
- Monitor service quality and identify areas for improvement.
- Collaborate with other departments to ensure seamless service delivery.
Qualifications:
- Graduate
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Strong organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
- Proficient in using customer relationship management (CRM) software and other relevant tools.
- A meticulous attention to detail and a commitment to accuracy.
- Ability to problem-solve and find solutions to service-related issues.
- The ability to work independently and as part of a team.
