We are looking for an experienced and detail-oriented E-Commerce Operations Executive for footwear manufacturing company located in Sector 16, Bahadurgarh, Haryana. The ideal candidate should have at least 3 years of experience in managing day-to-day e-commerce operations, handling online marketplace accounts, processing orders, managing product listings, and coordinating with different teams to ensure smooth business operations.

Requirements

• Minimum 3 years of experience in E-Commerce Operations.

• Graduate in any discipline.

• Male candidates are preferred.

• Good knowledge of e-commerce platforms such as Amazon, Flipkart, Meesho, and other online marketplaces.

• Hands-on experience in product listing, catalog management, and inventory management.

• Knowledge of order processing, returns, refunds, and order tracking.

• Proficiency in MS Excel and data management.

• Good understanding of marketplace policies, pricing, and promotional activities.

• Strong coordination, communication, and problem-solving skills.

• Ability to manage multiple tasks and meet deadlines efficiently.

Responsibilities

• Manage daily operations of online marketplaces such as Amazon, Flipkart, Meesho, and other e-commerce platforms.

• Create, update, and optimize product listings with accurate descriptions, images, pricing, and product details.

• Monitor and manage incoming orders, order processing, dispatch, and delivery status.

• Maintain accurate inventory records and coordinate stock updates.

• Handle customer queries, returns, refunds, and order-related issues.

• Monitor marketplace performance, sales reports, and operational metrics.

• Coordinate with warehouse, logistics, and customer support teams to ensure timely order fulfillment.

• Maintain daily sales, inventory, and order-related reports using MS Excel.

• Ensure compliance with marketplace guidelines, policies, and operational standards.

• Identify operational issues and implement improvements to increase efficiency and business performance.