We are looking for a customer-focused and dynamic Customer Service Executive to join in Faridabad, Haryana. The candidate will be responsible for handling customer queries, providing support, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer inquiries via calls, emails, or chat
• Resolve customer complaints in a timely and professional manner
• Provide accurate information about products/services
• Maintain records of customer interactions and feedback
• Coordinate with internal teams to resolve customer issues
• Follow up with customers to ensure satisfaction
• Maintain high standards of communication and service quality

Required Skills:

• Excellent communication skills (Hindi & English)
• Good problem-solving and interpersonal skills
• Basic computer knowledge (MS Office, email handling)
• Ability to handle pressure and manage multiple tasks
• Customer-oriented attitude

Eligibility Criteria:

• Graduate in any field
• Minimum 1 year of experience in customer service or similar role.