We are hiring a Telecaller to join in MIE Part B, Bahadurgarh, Haryana. We are looking for a confident and enthusiastic Female Telecaller with at least 1 year of experience in telecalling, customer support, or sales. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to build positive relationships with clients over the phone.

Requirements

• Graduate in any discipline from a recognized university.
• Minimum 1 year of experience as a Telecaller, Customer Support Executive, or similar role.
• Excellent verbal communication and interpersonal skills.
• Good command of Hindi and basic English.
• Ability to handle customer queries professionally and politely.
• Basic computer knowledge, including MS Office and data entry.
• Strong convincing and negotiation skills.
• Ability to work in a target-oriented environment.
• Good organizational and time management skills.
• Positive attitude and willingness to learn.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle inbound customer inquiries and provide accurate information.
• Explain company products and services effectively to customers.
• Generate leads and follow up with potential clients.
• Maintain accurate records of customer interactions and call details.
• Resolve customer concerns and escalate issues when required.
• Achieve daily and monthly calling and performance targets.
• Coordinate with internal teams to ensure timely customer support.
• Build and maintain long-term customer relationships.
• Prepare and update reports related to calling activities and customer feedback.