CRM Executive Job In MIE Part A Bahadurgarh
Join in MIE Part A, Bahadurgarh as a dedicated CRM Executive (Only Female Candidates) and play a pivotal role in optimizing customer relationships, driving engagement, and supporting business growth. This full-time position is designed for experienced professionals passionate about customer relationship management and process improvement.
Key Responsibilities
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Oversee and manage daily operations within the CRM platform to ensure seamless customer service and retention.
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Analyze customer data to improve segmentation and targeting for CRM campaigns and feedback initiatives.
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Design, coordinate, and execute result-driven CRM strategies to foster customer loyalty and satisfaction.
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Serve as the main point of contact for customer inquiries, resolving issues promptly and maintaining positive relationships.
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Generate periodic reports on CRM campaigns’ effectiveness and suggest actionable improvements.
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Collaborate closely with sales, marketing, and supply chain teams to facilitate smooth communication and customer journey.
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Maintain and update customer records, ensuring data accuracy and compliance with company standards.
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Stay current with CRM trends, recommending solutions to elevate customer experiences and operational efficiency.
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Provide internal support, guidance, and training on CRM systems and best practices.
Eligibility & Requirements
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Minimum 3 years of proven experience as a CRM Executive or in a related field (female candidates only).
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Bachelor’s degree in Business Administration, Marketing, or related discipline.
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In-depth knowledge and hands-on experience with popular CRM software such as Salesforce, Zoho, or HubSpot.
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Strong analytical, communication, and problem-solving skills.
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Ability to work collaboratively in fast-paced and team-oriented environments.
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Excellent organizational skills, attention to detail, and a customer-centric mindset.