Job Description: Retail Store Manager

We are looking for an experienced Retail Store Manager to oversee the daily operations of Garden & Nursery store in Gurugram, Haryana. The ideal candidate should have at least 3 years of experience in retail management, strong leadership skills, and a passion for plants, gardening, and customer service.

Key Responsibilities:

Store Operations Management

• Oversee daily store activities, ensuring smooth operations.
• Maintain store cleanliness, organization, and product displays.
• Ensure stock levels are maintained and replenished as needed.

Sales & Customer Service

• Assist customers with plant selection, gardening tools, and other products.
• Provide expert advice on plant care, fertilizers, and pest control.
• Implement sales strategies to achieve revenue targets.

Team Leadership & Training

• Manage, train, and motivate store staff to provide excellent customer service.
• Assign tasks and schedules to team members.
• Conduct performance evaluations and provide feedback.

Inventory & Vendor Management

• Track inventory levels and coordinate with suppliers for stock replenishment.
• Monitor product quality and ensure timely procurement of new stock.
• Manage relationships with local plant nurseries and gardening suppliers.

Marketing & Promotions

• Execute in-store promotions and seasonal offers.
• Collaborate with the marketing team for social media and offline advertising.
• Organize gardening workshops and customer engagement events.

Compliance & Safety

• Ensure compliance with company policies and retail regulations.
• Maintain a safe and pleasant shopping environment for customers and employees.

Key Requirements:

• Minimum 3 years of experience as a Retail Store Manager (preferably in gardening, nursery, or lifestyle retail).
• Strong leadership and team management skills.
• Knowledge of plants, gardening tools, fertilizers, and pest control products is a plus.
• Excellent communication and customer service skills.
• Ability to handle inventory, sales reports, and vendor coordination.
• Proficiency in MS Office (Excel, Word) and POS systems.